FAQ Policy

Effective Date: [23/10/2020]

At [www.rugo.store ], we strive to provide helpful and informative Frequently Asked Questions (FAQ) sections on our website to address common inquiries from our customers. This FAQ Policy outlines the guidelines and practices we follow when compiling and maintaining our FAQ section. By accessing or using our website, you agree to comply with the terms and conditions stated below.

  • Information Accuracy: 1.1 FAQ Content: We make every effort to ensure that the information provided in our FAQ section is accurate, up-to-date, and reliable. However, please note that FAQ responses may change over time due to evolving products, services, or circumstances. 1.2 No Legal Advice: The information in our FAQ section is not intended to provide legal, financial, or professional advice. It is for general informational purposes only. For specific inquiries or advice, we recommend consulting with a qualified professional.
  • General Questions and Topics: 2.1 Coverage: Our FAQ section aims to cover a wide range of general topics related to our products, services, and policies. However, it may not address every possible question or scenario. In such cases, we encourage customers to contact our customer service team for further assistance. 2.2 Updates: We periodically review and update our FAQ section to include new questions, address emerging concerns, and improve the overall user experience.
  • Customer-Specific Inquiries: 3.1 Individual Circumstances: Our FAQ section may not cover every unique circumstance or customer-specific inquiry. We recommend contacting our customer service team for personalized assistance regarding your specific situation. 3.2 Privacy: We respect your privacy and will not include any personally identifiable information or sensitive data in our FAQ section. We encourage customers to refrain from sharing personal or sensitive information when submitting questions through our website.
  • Availability and Accessibility: 4.1 Website Access: Our FAQ section is accessible on our website and can be accessed by all users. 4.2 Updates and Maintenance: We make every effort to ensure that our FAQ section is accessible at all times. However, there may be instances where the section is temporarily unavailable due to updates or maintenance. We apologize for any inconvenience caused.
  • Changes to the FAQ Policy: We reserve the right to modify or update this FAQ Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

If you have any questions or concerns regarding our FAQ Policy or specific inquiries not addressed in our FAQ section, please contact our customer service team for assistance. We are here to provide you with accurate and helpful information.

Website: www.rugo.store 

Email: Customerservice@rugo.store